Colombia
Your Colombian number, handled from anywhere
Recharge Claro, Tigo, or Movistar with any international card, and keep your number alive while you travel — no app rejections, no tienda runs.
Frequently Asked Questions
What is NomadSIM?
NomadSIM is a service that refills Colombian prepaid phone numbers (Claro, Tigo, Movistar) using US or international credit cards. We also offer automatic recurring refills to keep your number active while you're abroad.
How does NomadSIM work?
Enter your Colombian phone number, choose a plan from Claro, Tigo, or Movistar, and pay with your US credit or debit card. The refill is delivered directly to your number within minutes. You can set it to recur automatically.
Which Colombian carriers does NomadSIM support?
NomadSIM supports Claro, Tigo, and Movistar — the three major prepaid carriers in Colombia. We offer plans ranging from 2GB to 80GB across all three.
Can I use my US credit card?
Yes. NomadSIM accepts any US or international credit and debit card via Stripe. This is the core reason the service exists — Colombian carrier apps (Mi Claro, Mi Tigo, Mi Movistar) reject foreign-issued cards.
How quickly is my refill delivered?
Refills are typically delivered within 1-5 minutes. In rare cases during carrier maintenance windows, delivery may take up to 30 minutes.
What is the Keep My Number feature?
Keep My Number is a low-cost monthly subscription ($2.99/month) that prevents your Colombian number from being deactivated under CRC Resolution 5050/2016. We send the carrier-side refills required by the regulation; you cancel any time.
How can I keep my Colombian SIM alive while I'm abroad?
Sign up for NomadSIM Protect at $2.99/month. We send the carrier-side refill required by CRC Resolution 5050/2016 to keep your line active and prevent the carrier from recycling your number — your Claro, Tigo, or Movistar prepaid number stays active without any action from you. Cancel any time, or set a return date and we cancel automatically.
Will my Nequi, DaviPlata, and banking 2FA still work while I'm abroad?
Yes, as long as your Colombian SIM stays active. Nequi, DaviPlata, and Colombian banking 2FA all rely on SMS to your Colombian phone number. If the SIM goes inactive, those services lock you out. NomadSIM Protect ($2.99/month) keeps the line alive so SMS-based authentication keeps working.
Will I lose WhatsApp if my Colombian number expires?
Yes. WhatsApp is tied to your phone number — if your Colombian carrier deactivates and recycles the line, you lose the WhatsApp account associated with that number, including chat history and groups. NomadSIM Protect prevents this by keeping the SIM active for $2.99/month.
What happens if my Colombian number expires?
Under CRC Resolution 5050/2016, carriers can deactivate prepaid numbers after 60 days of inactivity. Once recycled, the number is gone permanently. You lose access to Nequi, DaviPlata, banking 2FA, and any service tied to that number.
Is NomadSIM affiliated with Claro, Tigo, or Movistar?
No. NomadSIM is not affiliated with, endorsed by, or partnered with any Colombian carrier. We are an independent US-based service that processes refills on your behalf.
How do I cancel my subscription?
You can cancel any recurring refill from your NomadSIM dashboard at any time. If you're using Keep My Number with a return date, the subscription cancels automatically on that date.
Is my payment information secure?
Yes. All payments are processed through Stripe, a PCI Level 1 certified payment processor. NomadSIM never stores your full card number. We are not a bank and do not access your Colombian financial accounts.
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